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Order Confirmation and Tracking

Order Confirmation

  • Your orders are submitted to the HBT Ordering Department, and it may take up to 24-48 hours for them to confirm.
  • Once our team receives confirmation, we promptly upload the attachments to Smartsheet to verify your order. The Project Managers associated with those projects are notified immediately after the upload.
  • For additional details, please refer to the respective project folders located on your N Drive.

Tracking

  • Information regarding Tracking Numbers, Delivery Dates, Vendors, Lead Times, and other relevant details can be found in the Procurement Log for each project on Smartsheet.
  • If you have any specific requests or concerns, please leave a comment on the relevant line item in your Procurement Sheet on Smartsheet — this will notify us right away.

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Revision History

RevisionDateNameDescription
1.0.03/27/2025Sneha KarnikInitial Implementation
1.0.17/09/2025Sneha KarnikPoint of contacts